Trust, Trustworthiness and Trust-building in a Corporate Environment

Business organisations in the twenty-first century operate in an environment that is fundamentally different from the world in which the first bureaucratic organisation functioned. Despite the fact that for-profit organisations became the most powerful force in industrialised societies during the twentieth century, the future of modern-day corporations seems less certain, less knowable and less foreseeable now than ever before (Gabriel, 2001:23; Perrow, 2000:469).